Geremia Pools & Landscaping

Bean Tan-Clemons 5 months ago

Terrible. A year later and not a peep from Geremia! No follow up, no check-in, no call backs. Now that we're out of our warranty period, we are just screwed with the wrong plaster and tiles coming off. IT'S ONLY BEEN A YEAR! Dallas was nice, to your face but has zero intention of getting the job done and/or following through. Last message sent on July 1, 2024, pool completed April 2024. Said he'd get us on schedule for the following week. Ghosted....Don't do it! Hire ANY other pool company!!! Pics are from July 2024. Worse today. Tons missing and falling off, as I type! February 23, 2026-…

Rick Sullivan 6 months ago

I went into contract in 2023 with Geremia. At the time the owner Gus had recently acquired Geremia after owning Southbay Guinite. The transition was a epic task as to be expected merging 2 companies, but Gus gave me his personal number and answered whenever I did call. We did have a few hurdles but I am extremely happy with the finished product. The only reason I didn't give 5 stars is the current scheduler. I scheduled a service after given 2 dates to choose. I chose the date, I open my email to see that the date changed without warning. I called the scheduler and asked, why would you reach…

Katie Briscoe a month ago

Atrocious customer service and follow through. Save yourself the time and energy and use another company. Geremia is unreliable, slow, and flaky. Our pool pump was damaged in a lightning strike. It has now been more than 6 weeks while we've been waiting for a manager to "approve" ordering a part. That "approval" only happened after an unacceptable level of follow up and badgering by my husband and myself, trying to get status updates and figure out what is taking so long. Contacting the company is useless. 90% of the time we call during business hours, they do not answer, nor do they return …

randee ross a week ago

I would never recommend this company to anyone. They charged us to fix a problem that did not fix the issue. Additionally We have a warranty with them and after using it once, they have refused to honor it the second time even though it is under the warranty.

T Angello 5 months ago

Geremia built our pool in 2021. Just before warranty expired in 2024 we discovered a leak when a rust spot and small void developed on the plaster below water level on our Cabo step in the shallow end. After a month of repeated calls, we eventually got a service manager out to verify the leak; he sent out a tech to make a plaster patch repair a week later as a warranty repair. The patch was ugly on the Bella Blue plaster, but we were more concerned with the leak repair and rust spot. Here less than a year later, the rust spot has returned at the warranty repair location. After repeated calls t…

Tom Pettey 2 months ago

I have relied on Geremia for first rate pool service for literally decades. Their customer service has always been excellent , and the service technicians have been consistently top quality.

Cassandra Sharon 4 months ago

Technician who came to repair pool was very thorough and explained everything so I understood the problem