Hall's Pool & Spa Service

Heidi Cozart a month ago

I upgraded to weekly hot tub service specifically to avoid ongoing maintenance issues, but unfortunately continued returning to a spa that was visibly dirty, chemically out of balance, and poorly maintained immediately following service visits. Most recently, I returned shortly after a scheduled cleaning — with no guest usage in between — to find scum buildup, low water level, dirty filters, depleted Frog cartridges, and water chemistry significantly out of range. I ultimately had to clean and rebalance the tub myself. I also raised concerns regarding what appears to be premature chemical-re…

Tiffany Schrader 2 weeks ago

Our hot tub had water dripping from one of the pipes underneath. Hall's came out recommended I try fix a leak because the insultation that was sprayed on the pipe makes the repair more difficult. I tried fix a leak but it didn't work. I called Hall's and scheduled for them to come fix it. No one showed up for the scheduled repair. I called Hall's and they found out the technician didn't come because he remembers our hot tub from before, and needed the estimate person to put together the estimate for us. It took 13 days and 10 phone calls for them to tell me that they can't get the parts for my…

Marjorie Bradley a month ago

Absolutely the WORST company I have ever dealt with. Their customer service is so appalling that it’s mind boggling how they are still in business. I started service with this company on June 4th and my first service was on the 8th for a pool cleaning and Spa repair estimate for a leak. When I spoke to them on the 4th- Jay stated to me that someone would be contacting me after they looked at the spa to update me on what they found and cost to fix the spa. On the 10th they sent me photos of the Spa after they looked at it, with absolutely NO explanation of what any of the photos were depicting…

Kellee Oman 9 months ago

We had our pool cover replaced and also had Halls Pool and Spa close our pool for the season — they did an amazing job! The team was fast, professional, and made sure everything was spotless before they left. The new cover looks perfect, and the whole process was smooth and stress-free. Highly recommend them!

April B 3 months ago

I can’t even explain how grateful I am for Kaleb at Hall’s Pool. After another company took our money and left everything unfinished, it was honestly overwhelming. Kaleb stepped in when we really needed someone we could trust. He worked so hard, stayed honest through the whole process, and helped us make sense of a situation that felt like a mess. You can tell he truly cares, not just about the work, but about people. That meant everything to us. I would absolutely recommend him without hesitation. Thank you, truly.

MichRoyalツ a month ago

PLEASE READ THIS REVIEW IF YOU'RE TRYING TO FIND A DETAILED BREAKDOWN OF SOMEONE'S EXPERIENCE WITH THIS BUSINESS. IMO, you should start by reading the "lowest" reviews left by people, as I go into why I'm "skeptical" about a lot of the higher ones you see. If you're a new customer thinking about spending your money here, all I ask if you "consider" just doing some additional research and options in your area. Weighing the reviews versus other businesses with the amount of people and simply asking to google itself what are some of the best pool and spa services in the area. There is a plethora…

Ross Morrill a month ago

So glad this show showed up close to my place. They've been very helpful.