Pool Builder · Norwalk, Connecticut
Pool builders in Norwalk · Pool builders in Stamford
Photos from Signature Pools Inc’s Google Business Profile.
Signature Pools Inc is a pool builder listed in Norwalk, Connecticut.
Google reviewers rate it 3.4 out of 5 across 20 reviews. That puts it at #17 of 35 on our Norwalk pool builder list.
Business details and reviews on this page come from Signature Pools Inc’s public Google Business Profile. Our city lists are ordered by rating weighted against review count; placement is not for sale. This listing has not been claimed by the business.
This is NOT a pool review — this is a character review. I’m writing about Signature Pools, their leadership, and their team during the “Blizzard of ’26” in North Wilton. One of my neighbor’s landscapers called his friend Michael at Signature Pools after realizing he couldn’t reach several of his clients with long, winding, steep driveways. These families were completely snowed in. Without hesitation, Michael mobilized his crew and heavy equipment and went out to help. I’ve been in real estate and property management for 35 years. I know exactly what it costs to run a track loader and pay a cre…
I often wonder what makes a business successful. What’s the secret sauce, so to speak? Well, today I saw firsthand that a business that goes the extra mile without a customer even asking is one that will always win. Signature Pools opened our pool yesterday. There were these calcium crystals stuck to the walls after the winter. Some kind of chemical reaction. Well, this morning, Will showed up with scuba gear. Yes. Scuba gear. And for hours, he painstakingly and gently buffed the walls of our pool to make them as smooth as… well they’re very smooth now. They didn’t charge extra. They just did …
Signature installed our pool 6 years ago. The construction was of good quality with the exception of the border tiles which periodically fall off. Signature had me order a pool cover for winterization and then told me not cover the pool in the winter as they say it will cause more tiles to fall off. Keeping the pool open to the elements requires additional and costly reopening costs every spring. Two tiles came off this past winter. I have been calling every few weeks for the last 3 months to have the mason reset the tiles. Sometimes I'm met with a promise that it will be repaired in a w…
Warning! Do not use this company under any circumstances. Manager Joe and Bruno are completely unresponsive. They won’t return calls or talk to their customers. We were promised a pool cover since May 2022. It’s October 1st, they blame it on supply chain issues, but they don’t really care. Still no update as to when we could expect pool cover. They never gave us a welcome kit. We have no pool net even. They have not even hooked up the water supply to the pool. These people don’t know what they are doing. Poor maintenance and cleaning. They send over guys who don’t speak English and don’t know …
One of the best companies to date. Communication was difficult at first but then after they were able to solve my issue with my pool. Even on top of fixing my heaters they cleaned my pool which in the past most people I have worked with wouldn't do without expecting extra pay. Only issue was contacting, but as soon as they responded they sent someone as soon as possible and I could see the workers passion to get their job done.
i left multiple messages with no response on questions i have on a proposal they sent me. i guess they don't need or want new customers.
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Reviews sourced from Google · showing 8 of 20 total · read all reviews on Google
Signature Pools Inc
2 Reynolds St, Norwalk, CT 06855
