The Pool Doctor

Emily Leiderman a year ago

TL;DR: One of the least responsive, least honest, least effective services I have ever encountered! We bought a home with a pool, and the previous owners had been paying the Pool Doctor to service it. We took over the contract about 5 months ago. Since then, the Pool Doctor has: 1) Sent people weekly to open the gate, walk into the property, turn around, and leave. They did not realize we have cameras. They charged the previous owner for months of visits that lasted 30 seconds and did nothing. They left weekly slips claiming that they had done work they had not done. 2) Sent about 5 differe…

Charles Schwartz 7 years ago

I have been a customer of this business for a number of years. Whenever I contact them regarding my hot tub they are able to do the job. Not only for hot tub servicing, but, also for maintaining my equipment. Their employees are friendly and know what they are doing. I highly recommend The Pool Doctor.

Tim Lautze 2 years ago

I used the Pool Doctor for the first time about a year ago to replace the mastic around my pool. I was so impressed by the quality of the job, the timely communication and overall experience, that I recently decided to use them again to update some of my pool equipment. Once again, The project was completed without a hitch. They cleaned up after themselves and even hauled away the old equipment without me asking. In today's day and age, its hard to find a company that follows through on what they quote or promise. Based on my experience with Gary & the entire staff at the Pool Doctor, they hav…

Delia Cavizo a year ago

Husein arrived as scheduled and worked diligently on replacing valves that were leaking and installed a new pump as welI. I have the pool doctor service my pool weekly and am pleased with the way my pool looks and operates!

Josh Wiseman a year ago

It's hard to find a pool company that will service pools in Oakland. I've been thrilled that Pool Doctor not only covers our area, but it is a fantastic and trustworthy company. They service our pool regularly (cleaning, checking chemical levels), and help out with any other pool maintenance we need. They are responsive, friendly, and reliable.

Vladik Goldsmith 2 weeks ago

Driver was extremely aggressive

Bradley Powles a month ago

Just moved on from these guys after my pool had a progressively worse case of mustard algae. The pool tech would come for 5 mins, under-chlorinate the pool, go back to his truck for 10 minutes to fill out treatment slip, and leave. Twice he turned off the pool filter entirely because the tab feeder was leaking. The first time I caught it after a few days of the pool looking terrible and I went and got my own 0-ring. The office apologized and said someone must've missed it on the service slip. But then it happened again a few weeks later. (Note: There was *no* second leak; I turned everything o…

dennis siegler 11 months ago

excellent customized service. Explained everything clearly and no pressure

anna tomlin a year ago

I've been using the Pool Doctor for over 20 years and they have done an excellent job of maintaining my pool and providing other services as needed.