Atlantis Pool Service LLC

Ilene Lewis 2 weeks ago

I asked for one time cleaning. I setup an appointment and no one showed up. Never got a call, text message or follow up. I had to call and ask what happened. They rescheduled me for the next day and my pool started off with clarity and after cleaning was cloudy. I received a text message that I should just let my pump run 6 hours and it would clear - it didn’t. I called back - and I was told they would reserve the next day - never came. I don’t recommend using them for cleaning and if you do use them plan on being flexible with your schedule.

Bill McCleary 4 months ago

Our Pool Spa was last serviced prior to us buying our home in January. We decided that we needed to have it cleaned and serviced prior to us using it. Called Zach and he quoted us a reasonable price came out to Los Lunas and did a great job of not only providing excellent service but also gave me education on doing the necessary items to maintain the spa. Gave us a Veteran Discount which I appreciated very much and will have him come back to do the necessary maintenance next time.

James Haugen 2 years ago

⚠️ Warning!⚠️ Seriously unprofessional. Consistently untimely, incompetent, unreliable, and negligent. Does not care about outcomes for his customers. And, to top it off, blames customers for his failure. For your own sanity, avoid this “pool professional.” I have contacted Zac on several occasions. It seems like most other pool cleaners are booked up and have a waiting list, but Zac doesn’t. There’s a reason. He has consistently failed to complete a job in a timely and professional manner. I thought the first time or even second time were just flukes. He had plenty of 5-star reviews. S…

Amy Maestas 3 years ago

I found Atlantis through instagram, and their photos drew me in. Last fall I needed someone to shut my pool down after years of doing it myself. Shutdown went quick and smooth. Throughout the winter my cover never had any caving issues which i have had happen previously. This May, I had Atlantis back out for opening and was interested to see how it did over the winter. I was skeptical on how the water quality would be after previous companies opened my cover to reveal green water. Zac opened up my cover to crystal clear blue water! Another awesome surprise was he had barely any sand or debr…

Colton Mahoney 3 months ago

Zach was fast and efficient. He taught me a lot about my new pool that I didn’t know. Couldn’t recommend more! Will definitely be going back for all future pool needs!

Marisol Simas a week ago

Not good. Not good at all

Nathan Giannini-Hutchin 2 months ago

Zac has not followed any schedule he has agreed to for servicing the pool after the first several hundred dollars charged for his chemical treatment. He has missed the last three promised visits, with excuses that avoid any semblance of responsibility.