Casual Living Pools

Michael Hamelink 8 years ago

Staff is very friendly and helpful. Free water testing and report printout with recommendations. If you test decently enough, they won't try to sell you anything unnecessary, which I certainly appreciate. Chemical prices are a bit higher than online, which is to be expected. In my mind it's well worth the extra few bucks to make sure you get the job done right.

Franz Zwicklbauer 5 years ago

Time came for a new liner and they helped me through contacting the company for my warranty coverage and got me on the schedule early. Once on site all the workers were super nice and diligent in getting the job done. INCLUDING Cleaning up after themselves!

Andrew Kuhn 10 years ago

Very poor experience, walked in to the store to buy a simple filter and a couple of jets. The gentleman that tried to help me looked at my filter and said, sorry I just sold the last one. You're going to have to wait for that. Couldn't tell me how long. Asked about the jets I needed, he asked what they were for, I told him its an older Hawkeye hot tub, he told me there was no way I would find those they don't make them any more, didn't attempt to check a catalog or anything, didn't seem to want to try. So I figured I would look at a new hot tub, seeing as mine is old and out dated, I asked how…

Susan Mennillo 6 years ago

I’ve been dealing with this family business for over thirty nine years! Never had an unpleasant dealing with Tom, Chris or any of his crew. Anytime I had a problem (which was only a few times) he or someone that works there came to check it out and solved it! Best pool place in the capital district. Always courteous and they actually feel like family because of how friendly they all are! I recommend this family owned business highly and wouldn’t go anywhere else for supply’s or correct information on taking care of your pool. They are always ready to help and serve! Thanks Casual Living for al…

Broken Dreams 2 years ago

Came to this location as a first time pool owner with a water sample and questions. I felt like I was interrupting something and got minimal service. Any question I had was quickly answered as if I was supposed to know the answer. Just felt like I was not important enough to have any effort put towards my assistance. Desided to travel out to another business to get the assistance I needed.

D Zebrowski a year ago

Friendly staff very knowledgeable and everything you need for your pool.

xu cui a year ago

Price so expensive

Ed Pirrone a year ago

Always great service there. Have been using for several years Got closing stuff