Cypress Pools

Paul Sausville a month ago

Great customer service and workmanship at a reasonable price. Cypress originally installed my pool 18 years ago. This is the first liner replacement I’ve had to do and I upgraded my pump, replaced the front manifold and replaced a portion of the concrete apron. They showed up when promised, did great work and finished on schedule. So glad I went back to Cypress.

Mike Or Mac 2 months ago

I booked my pool opening with Cypress 2 months in advance and took paid time off from work to ensure I could be home to be present for the pool opening since it was the first time ever we’d be opening our new pool. We had an appointment at 200pm and were told by Kristen that we could expect the technician to arrive around then. At 3:15pm I called and Kristen told me that the technician was departing his job in Latham and would be there shortly. By 430pm, no one had shown up or called. I called back since it was late in the day and I needed to pick my kids up. Renee answered and passed the pho…

Tammy 2 months ago

Cypress Pools replaced the pool liner in our community pool. They did a fantastic job, had prompt and professional communication throughout the whole process, completed the job as expected, and had the best prices to boot! Our residents at our community are very happy with the new liner! Tammy F. Manager for Carlton Hollow Senior Apartments

Joseph Adams 2 years ago

We shopped around and received several quotes from pool contractors but decided to go with Cypress. They had the best package and quality equipment as part of their offer. Jeff Moeckel worked very closely with us as we reviewed the final design, pool package and installation start date. No pressure from Jeff or trying to upsell, rather a partnership and wanting to be sure we were happy with the end product. Pool installation started on time and completed within the timeframe stated. Cypress excavation and pool install team were top notch. They patiently explained the process and made recommend…

Meredith DeCelle 2 years ago

After just going through 18 months of the new construction process, I had lost faith in the world of contractors. I started the process on researching pool companies a few months before we closed on our new home and Cypress quickly rose to the top of the list. From my first interaction with the office, I was treated with unbelievable customer service. I spoke to the office and they emailed over all the documents and answered so many questions right away. We setup a house visit when we were introduced to Cary. Cary answered all of our questions and went above and beyond to make sure we got what…

Richard Fontaine a month ago

Crew did an awesome job replacing pool liner! So very happy, thank you!!!

Scott Paton 2 months ago

Fantastic customer service and great attention to detail!