Del Val Pools and Spas

Michelle Palmer 3 months ago

They are great until the sale is final, then you never hear from them again. Our pool just took some damage due to the heavy ice this year. Once they gave us a quote which took many many follows ups, they gladly took our money to fix it, and when I asked for a receipt I got something that looks like a waitress pad with a few words jotted down with no prices on it. I've been asking multiple times to get an itemized receipt and its like Rich fell off the face of the earth. Don't even get me started with the installers they hire out. When they heard about the damage they asked if we were going t…

Veronica Straga 5 years ago

I hired them to open my pool, and overall, they did a terrible job. But this is not why I am taking my time to write this. After their sloppy job, we discovered that they had broken our backwash pipe. I immediately called the office and sent pictures via email. Renee called and left a voicemail acknowledging that yes they broke the pipe with an apology however blamed my system for being “So old and brittle” and advised that to schedule the fix I would need to split the cost and pay $150.00 up front. Obviously, that was not going to happen. After trying to get a hold of Renee the next day I spo…

Lisa Tucker 6 years ago

I will not use Del Vale Pools again! On 5/21 they installed a liner and when replacing the liner the pool light cover broke, instead of the service team telling what happen, they install the pool light with jagged edges and not flush to the pool wall and left without letting me know the condition... "look at pics" this is how they left my light! After I discover the condition of the light I called them and told them the pool light was broke, the service team came out and look at the light and said the light works it is just not flush to he wall. Looking at the light, even though it works, I do…

Rosemarie Daly 2 years ago

We used Del Val to build our in ground gunite pool and we had an amazing experience! Professional, pleasant, detail oriented, meticulous staff that worked diligently the entire time. 4 1/2 weeks from start to finish (i had my own electrician and concrete person as was a choice). My pool looks amazing! A shout out to Ken who sold me the pool and Carley who answered every question we had and saw the project through from start to finish! I highly recommend them !!

Phil Stepler 5 years ago

We ordered an in ground pool from Del Val last summer for 2021. We had nothing but a great experience. We were pleased with the whole process which took about 3 weeks from start of construction to finish. Not once did I have to call or follow up because the team at Del Val is very organized and kept the project moving. We are so impressed with the pool and the workmanship. We got exactly what we wanted. I would recommend Del Val to anyone.

Anthony Butler 12 months ago

Great service

David Richardson a year ago

Pool to highly priced