JP Pool Service LLC

Kendra Deal 4 years ago

Something that I always respect with every company and vendor I work with is excellent customer service. I gave JP two stars because he has opened and closed our pool in the past but usually his communication skills are TERRIBLE. Something that really bothered us this past year was a leak issue in our inground pool. I contacted JP about the issue in March and he came out in April to look at it. He told me he would put me in the schedule to fix this for me in May. After having to reschedule on multiple occasions, he finally came out. He ended up digging a huge hole in our backyard under some c…

Tyler Willbanks 2 years ago

I have tried to be patient and hold off on this review. I wanted to give them a chance to change my mind. Unfortunately, that did not happen. They had opened our pool this year on May 14 and due to the mild winter our pool water was a disaster. They had asked me to take pictures and send them if it was not better by the weekend, which was 4 days later. I sent pictures as asked, in their defense they didn’t say they would get back to me. It took 5 texts and 4 calls over 6 days to get them to call me back. When they did it was an apology, they were busy and would check back in a few days. That…

Gary Williams 4 years ago

We've been with JP since before he started his own business, so naturally went with him when he launched JP Pool Service. It's a decision we've never regretted. He handles all our pool needs; from standard opening and closing to repairs of all sizes. He's always responsive...even going so far as taking an emergency Saturday morning call to fix our pump before a pool party that afternoon. The latest example of his professionalism and willingness to go above and beyond for his customers, is his coordinating directly with our contractors that are doing a backyard reno to get our pool step rep…

Jeff Ring 4 years ago

I moved in to a new home last year with a pool in the back yard. It hadn't been up kept for who knows how long. Called JP pool service and JP was out the next day. He did a complete inspection of everything that needed to be done to get the pool up and running with a free estimate at the end. The price was right and the work and service was even better! Jp and his crew were very professional and easy to talk too. Haven't had a problem since and I'm definitely recommending him to anyone who needs there pool fixed! Thanks again JP!!

William Papineau 4 years ago

JP responds quickly and provides reliable and professional pool support services. We have been with him for the last several years and found him to be responsible, knowledgeable and easy to work with. The pool service industry is known for having unreliable service with a lot of turnover of employees. I highly recommend JP Pool Service and we have high standards that JP meets.

Ron Mertes a year ago

Had an emergency that needed resolved in 10 days before we left on vacation. Said they could do it on first call but needed to check schedule to get back with me. 5 days and multiple calls later, i finally get them on phone and they say to call electrician. Communication is key, will never use again.

Doug Thurwanger a year ago

This couple are the absolute best! In every way! Great people and provide great service at a great price! Use them for all of your pool needs!!!!!

Warren Fobes 2 years ago

Jp was absolutely great. He did his work in a timely professional manor in order to get my pool up and running for summer. Up front and honest about everything. Would highly recommend.

Alecia Little 3 years ago

JP and Jessica make quite the team. They opened the pool and replaced the liner with a beautiful rich blue color and it looks stunning. Their professionalism and eye for detail is impressive. Feel fortunate to have found 2 people who work together so well and have good work ethics. Highly recommend their business.