MP Paradise Pools and Spas

Donna Collins 2 weeks ago

These lovely guys Matt and Dan know exactly what they are doing, they helped us with fixing the pump and saved us a lot of money and helped hook up the heater we are thankful and recommend them to anyone who is needing some advice. Top notch. Thank you Jake and Donna. From Bella's and blooms. Great seevice. As we have small bussiness as well and they scheduled. Us in and did not disappoint

Kevin Gray a month ago

Outstanding services by Amy and Jacob from MP Paradise Pools. We had been losing water from our bubbles jets and they diagnosed the issue promptly and fixed it. Picked up new gaskets and provided us a tool to use when closing to prevent the same issues. I highly recommend their services and we are thankful and very appreciative of their work.

David White a year ago

I hired Paradise Pools to close my pool this year. First they drained my pool to about 25% of the water. They failed to fill the water bags properly and 5 have fallen into the middle of the pool. Half of my pool is now uncovered. After days of trying to get in touch with them they returned and told me the water has to be filled just below the skimmer even though they drained it. They recovered the pool and the next day 3 water bags fell back in. I contacted the service department and every time I was told the service person was on the phone and would return my call. They never returned my cal…

Anna Noiles 7 months ago

I recently purchased a house with a hot tub. I went to Paradise Pools on Thorold Road in Welland. They were wonderful. Extremely helpful and patient. I was very intimidated, because I knew nothing about hot tubs. So I booked an appointment with their maintenance technician Andrew, to have the tub drained and cleaned. What an amazing experience. Andrew is very knowledgeable. He went over the operation of the tub, drained it, and cleaned it. His work is pristine. He was so helpful, very kind and very patient. I highly recommend Paradise Pools and their awesome technician, Andrew.

Cassie Chevalier a month ago

Husband bought a hot tub from here, Nathan was my technician and did a wonderful job!!

Steve Mitson in the last week

What a great group of people! The two Gavins, Dan and all the others! Best pool store around always a pleasure to visit.

Lina Lapointe a week ago

We needed a new spa cover and Moe was fantastic and fun to work with! We would highly recommend dealing with Moe for all your pool or hottub needs.

Luke 3 weeks ago

Great service and knowledgeable staff

Michael a month ago

We had hot tub issues and the tech that was sent over to help us, Nathan, did a great job troubleshooting the issue and getting our tub going again. Would highly recommend!