Naperville Pools

Sue Kling 2 months ago

The team at Naperville Pool & Spa has been very easy to work with over the past five years. They are responsive and consultative when it comes to providing advice on how to manage our pool and spa. We've needed a few "emergency visits" through the years and they are always willing to accommodate us. A special shout-out goes to Taylor for helping us troubleshoot as well as dispatch our favorite techs on what is often short notice.

Brian Horwath 6 years ago

I just completed a pool installation with Naperville Pool Construction a.k.a. Naperville Pool & Spa. I had a great experience, their team works extremely hard, quality and value is very good. The owner was very accommodating and willing to work with us on options and in process changes. They met with our landscaper and worked out a plan to coordinate schedules. I would highly recommend them. UPDATE: I wanted to add to my review of Naperville Pools, we had a significant warranty claim which I know was a challenge for Naperville Pools & Spa. They have been a top notch partner, the managem…

Katie O'Rourke 2 years ago

We recently bought a house with a pool that was in very poor shape. After using a different company that was a disaster I reached out to Naperville Pools and it has been an exceptional experience. They are on time, respond to emails promptly, and never try to sell you on something you don’t need. I have been so impressed with their customer service and would highly recommend them to anyone!

Jennifer W 7 years ago

We had our 30 year old pool resurfaced with Naperville Pool and Spa this spring. From start to finish, they were amazing. Taylor and Cindy in their front office were very responsive and helpful. Don managed the project and was always professional, on time and on budget. We are very happy with the final results. We would highly recommend this company!

Alison St. Louis 5 years ago

Naperville Pools has gone above and beyond, consistently providing exemplary customer service. As a recent buyer of a home with an existing pool and someone who has never maintained a pool before, Naperville Pools has had to do a large amount of handholding. They have been very patient and taken the time to teach me about chemicals, levels, equipment and testing (over and over and over 😂) I am so glad the previous owner recommended Naperville Pools!!

Kathie Schude 9 months ago

The service is GREAT! Always happy with my pool closing's and opening's along with scheduled cleanings of pool!

Jose Rincon - Senior Mortgage Banker 2 years ago

My interaction with this pool cleaning company was an absolutely dreadful experience. I initially reached out to them in June, hoping to have my pool opened for the season. A company representative arrived, uncovered the pool, and then proceeded to inform us that my pump was damaged and required replacement before any work could commence, he then departed. I subsequently received a quote from them that was nothing short of exorbitant, totaling approximately $1200, and this was exclusive of labor charges. I opted to purchase a similar model from Amazon for a mere $250.I hired a handy man to i…

Amanda Nelson 3 years ago

I would definitely recommend this place to anyone! Taylor was amazing with extremely high level of quality customer service! I didn’t end up needing them to come out but if I ever do I will call them!