Net Positive Pool Services & Supply Store in Huntersville, NC

Muge Aygen 3 weeks ago

Beautiful Pool, Disappointing Maintenance I am not a first-time pool owner, and I understand what professional weekly pool maintenance should look like. Our pool is a newly built 49,000-gallon plaster pool. After the builder’s complimentary startup service ended, I hired Net Positive Pool Service because of its excellent reputation and many positive online reviews. At $450 per month, I expected premium weekly maintenance, including proper brushing, vacuuming, water chemistry management, and proactive care. Unfortunately, my experience was very different. From the beginning, I had to repeat…

Andrew Katsamas 4 months ago

Just got hooked up with Tommy at Net Positive. They were professional, polite and timely. My first problem required me going to the store. Tommy had everything I needed in stock and waiting at the counter. Super helpful because of my time crunch! Next I needed service at my house. Tommy sent Steve to my house. Also timely, professional and polite. This crew represents superior quality, excellent communication and wonderful local business! I recommend 100%. Had to replace wireless antenna for app to work. Steve was even willing to reach out after the weekend to assist in any setup concerns.

Stefan a year ago

I CAN NOT recommend Net Postive Pools for concise communications, service pricing clarity, and completion of services. First, I was told text communication was prefered but I never got a response from one of my texts. I was told initally that to clean my filters, pool, add chemicals and salt would be one visit and one price. Then after "completing" the service they infomed me that for additional $150 we will come back to complete the cleaning. I asked why can you not vaccuum all the obvious debris which is large leaves and mulch before adding chemicals they informed me that then they would …

Abe Mcclain a year ago

As an employee I have nothing but great things to say about Net Positive Pools. I enjoy the teamwork and commitment from each of my teammates. From top to bottom we are striving to be the very best. As a certified pool technician I know how to take care of your pool, and our highly trained staff does too. Our goal is to give you our very best each and every day. I would highly recommend working with us as your weekly pool service or joining our team and experiencing this great place to work for yourself.

Heather Gowrie a year ago

I would highly recommend Jim and his team at Net Positive Pool Services. We had a pump issue under warranty by the company that built our pool, and they use Net Positive for repair/service. Turns out there was a connection issue going on in addition to bad parts, and Jim figured it out. He was super nice and so incredibly knowledgeable - Thank you!

bennett johnson a week ago

Jeff was great and answered all of my questions. He knows my pool and was able to help me learn and understand the system.

John Hieb a month ago

Always have a great experience. The staff are always super friendly and helpful and give great advice. Never try to sell you anything you don’t need and always there to answer questions when I have them about my pool and spa.

Matthew Holzbaur a month ago

Super knowledgeable staff. Sometimes younger guy at counter may not know but they have techs with over 20 years experience they can get ahold of.