Parrot Bay Pools

Quincy Ruffin a year ago

I'm very pleased with the team, the installation, and the product from Parrot Bay Pool & Spas. My family loves the water so we went with the large model "The Tropic" and we also added a spillover spa. From the very beginning, Christine (sales) was such a pleasure to work with and was there every step of the way to ensure my family and I had all the information necessary to pick the product that best suited our needs. Once construction got rolling, Seth, Jeff, and Kyla were also there every step of the way to ensure a quality installation. Big kuddos to Jeff and Kyla as they had to make a f…

Deborah Cousino 3 months ago

We had our liner replaced and Parrot Bay was amazing! Jamie helped with ALLLL my questions and was always so kind. Seth and his team did an amazing job with the installation. They made sure everything was perfect! I would recommend them to everyone!

Mostafa Abou-Auf 3 years ago

I recently had the pleasure of working with Parrot Bay Pool Company to have a pool installed in my backyard. From start to finish, the experience was incredible. The team at Parrot Bay was always available to answer my questions and address my concerns. Their customer service was top-notch, and they went above and beyond to ensure my satisfaction. Special shout-out to Christine, who patiently went over every bit of the project with me. She took the time to listen to my ideas and helped me make choices that fit my needs and budget. Her professionalism and expertise were invaluable throughout t…

jami cook a year ago

Had our pool installed this past winter. More communication is needed. Once they received payment, felt communication bottomed out. Had issues with our impervious restrictions, thought it was sorted out and we were maxed, which they were aware. Was told the filter pad would not count toward the impervious, and found out last minute it was... had to tear out existing concrete for final inspection. Had to pay extra for a larger crane to lift pool over home and almost had to pay extra for the electrical that was "included" in the package, if my husband wasn't so handy. Yes, we are happy with o…

Signing Mama 2 years ago

Let me preface this review by saying, we were so nervous and apprehensive going into this purchase because it is such a huge expense! I am sure we aren't the only ones to feel this way so let me help ease your worries. After scouring the internet for reviews at SO MANY companies and meeting with a few local sales teams, we ultimately decided to go with a fiberglass pool from Parrot Bay and we are hands down, so so happy we did! Everything from scheduling the sales appointment, to dig day, to final inspection was flawless on their part. A lot of people have asked us questions about the process …

Barbara Arbogast a month ago

Shaun was extremely helpful! He came to the house and fixed the problem! He went above and beyond to help us! Shaun was great, and thank you for all of your help!

John Purnell a month ago

Parrot Bay Pools in Benton, NC responded and gave us a great product at a reasonable price. I called several pool companies and rarely do most respond as promised.

Ian Barford (ClearlyApps) 5 months ago

Most places feel robotic on the phone. Nick did not. He was personable, asked a couple of smart questions, and made the conversation feel normal. I hung up thinking, “Yep, these guys have their act together.”

Troy Linna 6 months ago

Talked with Jamie today on getting started on my pool process. She was such a big help, very knowledgeable on all aspects of what direction I needed to go! Could not have had a better experience, I highly recommend Jamie!