Pates Pool & Spa

Ryan Armstrong 2 years ago

I worked with Pates Pools to get my pool completely renovated after getting overcharged for subpar “fixes” with another company. David was great to work with even through Covid, supply chain, and subcontractor issues. Highly recommend them. They’re my go to for chemical balancing, equipment, and service. Shoutout to Shaun, Jordan, and Steven on the renovation team. They did a fantastic job

Tammy Vermillion 4 years ago

These people are wonderful. The talented gentleman were polite and kind. They worked very hard in the hot and sticky weather. Because they worked so hard, our pool was finished early! We get to enjoy it for the holiday! This is a top notch business that does high quality work. I highly recommend them! 5 stars!!!

Andre Nalls 2 months ago

The overall experience at Pates was a good visit. I was helped in the most generous way. The Customer Service Rep helped me find what I was needing and was very helpful.

Zachary Taylor 2 years ago

I worked with David when looking at hot tubs and had a great experience. I didn't feel pressure or anything to buy from them. The atmosphere is a family company and not a corporate business. I do like their nordic hot tubs, hopefully here soon we can purchase one. Thank you and take care! We did end up buying a hot tub and so far have had a great experience. Family has been enjoying the hot tub and I highly recommend Pates. Thank you David.

Kristin Marini 3 years ago

DO NOT USE THIS COMPANY FOR LINER INSTALLATION. We had our liner installed in 2021 and called Pates several time due to issues with liner pulling out of the coping and excessive wrinkling. We were told it was because we had a low PH level at the time of closing. We woke today to find our liner pulled from the coping and unusable. We emailed and called Pates with no response. We visited the store as was told by David there was nothing they were going to do to make the faulty install right. They blamed 1 chemical data point as the result of the total collapse of our liner. They do not stand by t…

Cody Greenlaw a week ago

Just some of the nicest, most genuine, and honest people around. We always love coming to Pate's Pool!

Megan Springer 3 months ago

Great communication, were able to rush a transport & had great customer service

Suzi Butcher 4 months ago

These guys are the best. Super knowledgeable and as friendly as can be!

Jim McCarthy 8 months ago

Last summer, my wife and I purchased a Caldera® Spa With a salt system. Though we owned a hot tub previously, we were not particularly familiar with assault system. David and his staff have been extremely helpful in getting us up and going and sustaining us. I highly recommend them for pool or hot tub purchases and servicing.