Planet Pools

Taylor Leggett 2 months ago

Hayward warranty repair people that leave you hanging for years. NEVER buy Hayward anything.

Debra Lockett a year ago

Paul There's no suction coming out of the jets to the pool hardly. I needed to clean the bottom of the pool bc of algae build up. I tried every way with the skimmer control to get it to suction. But there's hardly anything movement. So, therefore I can't clean the bottom of the algae off the bottom of the pool. Then the Cosmy isn't working and I've only had it for maybe 5 months. We've had nothing but one issue after another with this pool from day one being installed with a few main things. The pool not being what 1st I gave you the picture of the pool I wanted. 2nd the pool was done totally…

Pam Boswell a year ago

The most unorganized, unprofessional contractor and staff I have ever done business with! Thankfully their subcontractors did good work, everything their employees touched had to be redone. Caught in multiple lies, didn't even want to provide a receipt for my $$$$ purchase! Don't walk away, RUN!

Jason Benoit 9 years ago

I did not use planet pools to install my pool 5 years ago. However, I have had a few warranty issues with the equipment since then and unfortunately the pool company I used is out of business. I have never reviewed a company online positive or negative so here it goes. Planet Pools has never dodged me even though I shopped them yet did not buy my pool there. They have not only honored the warranty but no doubt have treated me like I was their customer. I've never paid them for anything but they have honored equipment claims. Many companies would not do that and because of this I highly recomm…

Robert Dick 8 years ago

Amazing customer service. Stine's removed their pool water testing machine so I went to Planet Pools today with three separate water samples. I have never bought anything from them, nor did I purchase anything from them during this visit, however, they kindly tested all three samples and were extremely polite and efficient. Appears to be a family operated business and if I end up getting the pool my wife has been nagging me about for five years, I will definitely frequent Planet Pools.

Blake Caldarera a month ago

Paul and his team do a great job, they are an honest company and build a great pool!