Spartan Pool & Patio

Cody Chambers 3 months ago

Great initial interaction with the main office. Was told since I did a lot of the work that I would get a discount for opening my pool, told them I wanted to pre-pay the service before they came out and gave them my credit card information to do that. The service technician was very nice and very helpful. He spent a total of four hours in a two week timeframe to get my pool open a little bit later I get a bill for $800 which is $200 more than what I was told I would have to pay and should have already paid. Plus $800 sounds incredibly high for just four hours of work. they do good work but failure to hold up bargains and instructions on there, and I will never use them again

Mario Gomez 3 months ago

I called Spartan, due to an ongoing issue I had with my blower for my spa and my spa heater not working. I had literally not been able to get my blower to work properly since the original build of the pool., I called in spoke to Paul the coordinator he quickly got me set up and scheduled in. Paul was very professional and prompt. They showed up right on time and on schedule. James, my pool tech was simply outstanding. He was first of all, very kind, patient and extremely knowledgeable on what he was doing. Within minutes he had it fixed and ready to go and also got my heater working again. We found a few other issues while he was here and already got him scheduled to come back for that service. If you ever heard the saying you get what you pay for! Well, Worth every penny! Great work from top to bottom. Very professional. If you are looking for a great pool company look no further! This is your company. God Bless you Spartan Pool & Patio!

Sallie Key 5 months ago

I couldn’t be happier with my at home “Pool School” with James from Spartan Pools! My husband passed away last winter and I knew nothing about how to care for my pool. One more thing I had to add to a long list of things I had no knowledge about! I was nervous. Would I understand everything they were going to show me? Would they go so fast that I couldn’t keep up? I called my son and asked him to come over to be with me during the appointment. (FOR BACKUP!!!) When your employee arrived (on time) all my nerves melted away! James completely put me at ease. He was so encouraging and went through everything step by step and made sure I understood everything He explained services offered by Spartan where you could have regular or as needed appointments for pool care in case I needed it. He gave me encouragement. He told me to call ANYtime I had questions or problems.🤗 It was well the cost to help THAT MUCH! Oh! I forgot to mention that I have never figured out the dials on the water system. He marked everything clearly and explained the whole time he was doing it! (No one had ever done that!) It goes without saying that he made me a life long customer! Spartan Pools is so fortunate to have someone that knowledgeable representing them! I would encourage everyone to use Spartan for all their pool needs, but Pool School is the best! PS: I didn’t need my son.

Susanne Gurman 5 months ago

Joe, who has been caring for our pool for two+ years has been great! His work ethic is extremely high and has always been a great partner in ensuring the health of our pool. Thank you, Joe!

Kevin Kennedy 6 months ago

We aren't the owner of the pool, but we have been the main point of contact between Spartan and the work being done as a favor to our client, who is very busy. I have never paid so much to have so little done. We paid for a full cleaning of an in-ground pool, and there is still sediment and sand at the bottom of the pool. I have called twice today, only to be told to hold, and then subsequently hung up on. For $700, you'd think it'd be an exemplary service. I guess not.