True Built Home - Tacoma Branch

Jesse Selland a year ago

Great option for those who want to be involved in the build. Office staff could have better customer service but superintendent Don Dougherty was pleasure to work with and I would recommend him. Overall would say it was pleasurable understanding that building a home is highly stressful. If you want to be hands off with a turn key project may not be the builder for you; however if you want a value builder that allows you to deliver instant equity and delivers the project timely, and at a fair price. This is a great option, I would use again on a future project. Thanks again Don.

David C a year ago

The TL;DR is I am extremely happy with the home, and would do it all over again, but it did take much longer than I expected (3.5 years), and cost more than I planned (50% more)(neither was TrueBuilt's fault). Don went above and beyond on more than one occasion to keep the project moving forward, which I greatly appreciated. The long version, I hired a construction consultant at the end of 2020, since I had no idea what was involved in building a house. We found a piece of land we liked and had a septic feasibility study done in December of 2020. The feasibility came back good, so I bought …

Jared Stohl 2 years ago

Honest Review of our house (Juniper Plan): Overall for the cost savings, and speed of the build I would give True Built 5 stars. The guts of the house/ foundation, electrical, plumbing, heating/ac, roof, windows, framing, insulation, Drywall- high quality. A+ Cosmetically some finishes could have been higher quality, but on a tighter budget we had the choice to put more money to get higher quality but didn't. We are still very happy with how it turned out, and down the road easy hires. One note - It's hard to remember all the home owner items from the first meeting, be sure to over communicat…

Neil Ostroff 9 years ago

As the first customer for True Built's Seaview model, I was expecting some unpleasant surprises since there was bound to be a learning curve. To True Built's credit, the building process was remarkably smooth and the end result is an amazingly beautiful home. My experience working with the team in the Tacoma office is that they are very competent and truly care about doing a quality job. I particularly want to thank Andy who dealt with up-front sales, Paul James for customizing the stock floorplan, Mia who offered excellent advice on design options, Jason for keeping small issues from growing …

Steve Rhodes a year ago

We’ve just moved into our TB home. Overall we are very happy. Our PM Don D. does a very good job coordinating subs, communicating with us, and checking on the project weekly. I was impressed with True Built’s relationship with most of the subcontractors. The CoConstruct software is a nice tool to keep everybody in the loop. Be aware that there are many tasks that are the homeowner’s responsibility BUT must be coordinated with True Built. As with any large endeavor there are many details. Read your contract carefully and take extensive notes in your pre-construction meeting. Overall a very good…

Cindy Bogue 2 years ago

We love our new TrueBuilt home! There were some things we may have done differently if we had known what we know now. Our project manager was great to work with. TrueBuilt’s software was easy to navigate. We wish some details would have been explained more in detail or an additional checklist provided. If your project starts during the rainy season check into pretreating your lumber to prevent mold in your crawl space and attic. We experienced mold in our crawl space and had to have the crawl space treated for mold.