Advanced Pool & Spa

Adam McChesney 3 months ago

We've had a pool at our home in St. Louis for over five years, and in that time we went through four or five different pool companies. Every single one did the bare minimum — checking boxes without ever really solving the underlying problems. What was supposed to be an amazing backyard feature honestly became a source of stress. Every season it was the same dread: "Time to open the pool… what's going to go wrong this time?" Then we found Advanced Pool & Spa, and Scott completely transformed our experience in one summer. Where other companies overlooked issues, Scott and his team dug deeper. T…

Robert Teahan 2 months ago

Called Advanced Pool and spa, shared with the office lady to set an appt to open my pool. Also stated needed information on a new pool cover and possible maintenance agreement for the summer. I am a New pool owner). She took credit card and set date, stating they would call several days before week of appt so that I could get pool cover off and fill the pool as directed to above the skimmer. Scott then called before appt and discussed they would measure cover, quote it, and discussed The cost of the maintenance agreement. I said let me think about it but measure the pool cover and we can discu…

Deb Walden 2 months ago

This company was sent by our home warranty company…from the St. Louis area to repair equipment in the Kansas City area…the technician spent 5 minutes here on his way to a job in Topeka…said he was recommending cash in lieu of repair or replacement…and then provided feedback to the home warranty company that prohibits us from getting any repairs or compensation. He was rude, of no help, and in a big hurry…to get on to his next job and back to Kansas City to eat at a specific restaurant. Yelp reviews say “… there are multiple older and detailed reviews from 2011–2021 regarding poor experiences…

tom rice 6 years ago

S in APS does not mean Service. . Scott is an excellent Salesman. Convinced me to buy his chlorine tablets at $100+; then to pay $225 for "upgrade" to Pentair 320 offline chlorinator to solve algae issues. Crew took working Hayward chlorinator and next morning Scott refused to return and claimed they threw away? Lots of catch words like "we need to..." to imply he is investing in your pool. As soon as he hooks you(charges your credit card), it is bait and switch. No call, no show for past 2 weeks to clean pool. 2 weeks ago Friday, excuse was "maintenance man birthday" and Scott only man in…

Family Moore a year ago

We have a unique pool setup and recently ran into an issue that required expert support. I contacted several pool companies, spent hours on the phone with tech support, and even had an electrician come out, who unfortunately made no effort to troubleshoot or assist us. That's when Advanced Pool & Spa was recommended to us. Despite a busy schedule, Scott, the owner, personally came out the very next day and made time for us. Not only did he help resolve the issue, but he also took the time to walk us through everything and communicated clearly throughout the entire process. His professionalism…

Rick Bagy a month ago

great guy. kept me posted. fixed pump quick

Beverly Venegoni 4 months ago

Scott and his crew are very professional and knowledgeable. They are great to work with and I highly recommend them for all of your pool needs!!!!!!!!