Agua Pools & Spas

Vicky Ridder 5 months ago

It has been an absolute pleasure to work with Agua Pools--specifically Randy Berner and his team on a MAJOR pool renovation--new coping, decking, shell, spa, water falls, sun shelf, new equipment and screen. The execution of our vision has been exceptional, timely with attention to detail that exceeded our expectations. What a project...and even better, what an amazing effort and execution to deliver a special outdoor experience for our new home and our family. From the start of the process the communication of the plan and the progression along the way was superior. Randy and his team are a…

Terri Harris 2 years ago

When looking at pools we were very impressed with Agua Pools and their showroom in St. Johns. However, we were reluctant because of the BBB review that a couple of people posted. After speaking with our Salesman (Ryan) and reading numerous google reviews of how people were very happy, we decided to move forward with Agua Pools. I can't say enough how impressed and happy we are and how our pool turned out. Everyone at this company is professional and honest from our Salesman (Ryan) to our Project Manager (Ethan) to all of the subcontractors. We signed a contract in March and they started w…

Denise Hilliard 3 months ago

Agua Pools is an amazing company to work with. They completed our pool just in time for us to enjoy the summer with our grandbabies. It’s a perfect size and fit for our needs. Great company, great communication and completed when promised. Looking forward to enjoying lots of moments with #3 granddaughter.

Food Fan 2 years ago

Agua Pools was Steller through the entire process of building both our pool and outdoor kitchen! This company wants to work, communicates, and delivers an amazing product in a timely manner. They told us about 4 months to complete both the pool and kitchen, and everything was done in 3 months! There was then a day of pool school and a month of them caring for the pool and tweaking water features and getting the chemistry right while you wait a bit for the pool to cure before able to swim. See pool and kitchen specs at the end of this review. All the various contractors they used along the wa…

Pauline Weakley 8 years ago

We highly recommend Agua Pools and Spas. Out of 6 pool companies we contacted, they were one of the only pool companies that got back to us with a quote within 24hrs. Most importantly, their customer service was beyond outstanding from start to finish. James, the project manager was always available to answer any questions we had and followed up with us quite often, whether it was a heads up that materials were arriving or letting us know that the timeline was right on track. Agua Pools not only built our beautiful pool, but also installed our travertine pavers and screen enclosure. The wh…

Heather Yost 11 months ago

Absolutely terrible experience. We scheduled a consultation for a large pool resurfacing project—adjusted our work schedules to be available for them earlier in the week, and were promised a quote by Friday. Friday came and went with no call, no email, nothing. We tried calling several times, and no one answered or returned our calls. Finally, the following Monday, we received a call from their receptionist (who admitted she was new) just to be told they couldn’t take on our project because they “don’t have the staffing or ability.” Why even advertise pool resurfacing services if you can’t ha…

Curt Vahle a year ago

Our builder was unable to include a pool with our new home because of the wait time to get it done. It turns out, because of that, we went shopping for a pool company and decided on Agua Pools. Boy, was that a good decision! The workmanship, quality, and professionalism with Agua was heads and tails above what we think we might have received from other companies. As is the case with any service promised, the proof of any good company is the service after completion, and they have it. We had a couple of issues that needed attention, and they were more than happy to take care of it without compl…