On-Time Pool Service, Inc.

Robin Frank a month ago

We had 3 different pool companies service our pool before we found On-Time Pool Service Inc.. On Time has been providing weekly cleaning for our pool for the last two years, and it has never looked better! Our service technician Steven D is friendly, efficient and punctual!! Thank you On-Time Pool Service for your consistent, awesome service!! Robin Frank

Steve Hyatt 3 months ago

Updated 7/17/26: I am circling back around after it’s been a couple weeks since my original review (below). After reaching out following my review, I feel On-Time has adequately addressed our concerns promptly and throughly. We had several team members over to clean the pool initially and the training has been improved, resulting in a much cleaner pool. We appreciate the attention for a customer of theirs for several years - thank you! Original Review: Based on the reviews, I’m not sure if it’s an isolated incident but not feeling great about the services the last 6-month. As with any business, your original tech may be good but if they should get replaced it turns into a steady downgrade over this time even after speaking with the office the last several weeks. The quality of the service and the training of any replacement techs is not good. On the regular, the pool is “cleaned” but it is not immediately after. There’s a note on how to clean the spa - yet, the instructions are not adhered to so the spa remains unclean. At one time, they did clean the pool filter and appear no longer. This last weekend, I spent the time to clean my own pool, backwash, clean the pool filter, etc. a day after there was the regular maintenance - I’m not sure what I pay for at this stage. I hope they see this review and do something about this as I have otherwise been a happy customer over these last several years and not just some crazy person that expects perfection as I’m sure some of the…

Rob Stewart 3 months ago

Justin recently serviced our pool heater following a resurfacing project where debris created an operational fault. He is extremely knowledgeable and experienced and resolved the problem quickly. In addition, I had my original controls updated by Justin. I am very pleased with the outcome. I would highly recommend On-Time Pools for maintenance and servicing of pool equipment.

Re Jo 5 months ago

The team at On Time pool service are great. They are professional and on just like they said in their business name. Extremely knowledgeable about pool and helpful. If I could give them higher i would. Now I had call 4 other places and it took a week just to return my call . On time answer the and give you clear communication on what they can do . Most others don’t even bother answering the phone .

Teisha Vermeulen 7 months ago

Awesome service! Justin did an amazing job on my pool and took the time to explain my concerns. He showed me what was wrong and what needed replacement. I've had 2 other pool companies clean my pool and they did a crap job. After Justin showed me how bad the filter was and how much debris was in there, the other companies ignored it. I'm extremely happy I found this company! Thank you for being an honest, affordable company who takes the time to service your needs!