Richards Pool Care

Solange Reid a year ago

I paid almost 500 dollars for them to open up my pool, they left a bunch of dirt and leaves. When they took the cover off they were very careless and let all the dirt and leaves go into the pool. They completely scammed me, when i called to get the job done correctly they wanted to charge me $200. Do not recommend these guys.

Jill Burton 2 weeks ago

I was referred to Richards Pool Care by a friend of a family member. I reached out on March 7 when I was told they would come out the next week to assess the leak in my pool, as well as look at the other work that needs to be done on the pool (it’s a big job as I bought the house last year knowing the pool would need work). They finally came out on 3/23 after I contacted them multiple times. Bob, the owner, and Kevin came out and were very nice. They ultimately said that they would try to use their own leak detection equipment to find the leak, but if they couldn’t, they would connect me with …

To Ke 9 months ago

Everything sucks. The driver also doesn’t pay attention while driving. Almost hit us and was smiling and laughing at the same time. Maybe he was on the phone while driving and definitely not paying attention. Just happened Sept 29 2025 at 9:00 am I hope the owner sees this message. It’s very important. Was in Wilmington area I believe.

Damaris Alvarado-Rodriguez a year ago

If I can give this company a -0 Stars I would!!! They are scammers, disrespectful, and unprofessionally obnoxious! I had them install a new pool liner in March 2023, paid over $5,000 for the service, last year we realized the the liner was coming off the wall. When we opened up the pool this year, the entire liner for my inground pool was completely detached. I called them and Kevin came out to see it and said it was the area, it was excessive rain, and suggested for me to take a plunger to plunge it back into place. A few days later, the pool liner got worst and the entire sides are bubbl…

Steven Holland 2 years ago

We have had an excellent experience with Richards Pool Care. They did a better job opening our pool than the last three companies and provided advice and options on some issues we had going on. More importantly, when we've had a few problems they have come out and fixed them so we could enjoy the pool. We are highly satisfied!