Russell Pool Company

Matthew Rubenstein 3 months ago

the experience I have had with this company is a nightmare. I told him I was building my dream pool paying out of pocket. They lied to me during contract signing on available money towards landscaping and leveling of my yard. From the beginning when the subcontractor was out building the pool day 1 dig, I heard the sub tell owner you know this is going to take 2 pumps right? The owner looked defeated. If I owned a pool company, I would make sure my drawing was correct before showing the customer. After that I noticed him cutting corners. Told him I wanted a 6–8-inch border he did 4 inches with…

Kealani Landon 3 months ago

We paid over 200k for our dream back yard and pool. It has been nothing but problems the entire time. The tiles have cracked multiple times. We did pebble tech and it was not done the right way. We have called multiple times for them to come fix everything and the owner has blocked the number. When you’re paying this much for something to be done right, you expect it to be handled with care. We are just now able to really use the pool starting this month because of when it was completed last year. The landscaping is really down wrong. We’ve had two other companies out to show us what the probl…

Taylor Smith 10 months ago

We have been using Russell Pool for decades to maintain my parents pool. As my folks aged they helped update it to make the pool easier to keep up with and their cleanings have always been awesome! Megan is great to work with and they actually care about their customers. I can’t recommend them enough.

Mark Loupe 7 years ago

Russell pools have built two pools for our homes over the years. They do an excellent job I would really not get anyone else to build our pool. After the first one was built it was done so well that the next time we did build a home we ask them to do the second pool. I went there yesterday to have them fix our dolphin pool cleaner and they did a great job with that too.

Karen Lachney 3 years ago

I really wanted to get a quote from this company . But after the rep for our area came out and took measurements I never could get him to come through with a quote . He basically said “ you can’t afford us.” Nick was his name and after initially being polite , became quite arrogant and acted like he was doing us a favor to build us a pool. After repeated phone calls, texts and waiting I gave up and found another pool builder. Never got back with me to give a quote .Very disappointed.

Djole Palfi a year ago

Great help when you need it, these guys know everything around pools

Summer Moore 2 years ago

The only poor company I use!