Blue Crystal Pools Associates

Sunisa Melton-Martinko a year ago

What an amazing transformation at a short period of time. I'm super pleased, and I know my family looks forward to cooling off and relaxing in it when they get back from their trip. The people are very friendly and knowledgeable about what they do. They definitely pointed us in the right direction to maintain our pool for the summer and look forward to having them winterizing it in the winter. Highly recommend utilizing this family owned business for all your pool needs.

BIANCA KINSLOW a year ago

If I could give no stars, I probably would. We scheduled a pool cleaning at the end of March/early April for the pool to be opened and cleaned. We were scheduled for May 1st. Didn’t happen. I understand weather and all. Fast forward to June and multiple phone calls, someone finally comes out and dumps shock in there, said they would return the next day. No show. I call, they said they will be there the next day, a few days go back, more shock. This went on for two weeks. We ended up having to buy a new pump (we broke a piece off it). We had to buy new fittings and everything for the pump. Sa…

Mike Allen 2 years ago

From pool opening to regular maintenance to pool closing the place has been my go-to place the last few years! Highly recommend!

anthony hensley 2 months ago

Edit 2: They finally did show up and the new liner looks good. I have no complaints about the work, but communication and accountability was still non existent unless we reached out. Edit: Monday came and went. They never showed up or even bothered to call. I'd advise using other businesses for your pool needs. You'll save money and time. This place used to be great, but things have changed over the last year or 2. We paid extra to stay local and get a new liner out in out pool. We paid up front (more than other companies quoted) to try and help local businesses. They scheduled us for the be…

Debra Fetchik 3 years ago

On Apr. 15th I called them to fix the leaks in our filter. I've called 4 times since then and each time was told they would be here within the week. It is now June 7th and still have heard nothing from them. Their service is terrible but I have always been satisfied with Charlotte. She has on many occasions helped us when we had questions.

Michael Gruber a month ago

Blue Crystal Pools are absolutely amazing. We had a terrible experience with another company who will remain nameless from Bowling Green who we bought our pool from. Blue Crystal took us under their wing and helped us get our pool up and running correctly. Friendliest people in the world. Amazing customer service. Amber is absolutely amazing. She’s a pool wizard when it comes to chemicals, as she went above and beyond helping us get our pool back into shape after a nasty experience with our pool being taken over by phosphates. So glad we found this company! Customers for life.