West Valley City, Utah · #9 of 144 pool builders in West Valley City
Pool builders in West Valley City·Utah pool builders
(129 Google reviews)
Photos from Cover Care, LLC’s Google Business Profile.
Cover Care, LLC is a pool builder listed in West Valley City, Utah. Its Google Business Profile shows 7+ years in business.
Google reviewers rate it 4.5 out of 5 across 129 reviews.
It ranks #9 of 144 on our West Valley City pool builders list and is one of 238 pool builders in the Utah directory. It is listed as a builder, not a service company — for weekly cleaning, repairs, or a green-to-clean in West Valley City, compare the 11 pool service companies we rank separately.
Business details, hours, and reviews on this page come from Cover Care, LLC’s public Google Business Profile. Our city lists are ordered by rating weighted against review count; placement is not for sale. This listing has not been claimed by the business.
If you’re considering using Cover Care for your pool, I strongly recommend looking elsewhere. My experience has been consistently frustrating. Every issue I’ve had gets routed to a call center, and I’ve been unable to get any real resolution. Scheduling is another major problem—they provide no estimated arrival window and expect you to be home all day waiting. The lack of communication and accountability is unacceptable. Customer service has been extremely poor. Overall, this has been one of the worst service experiences I’ve dealt with, and I would not choose this company again.
Skylar did a fantastic job on my new cover. Love the new charcoal grey cover. Works awesome and so happy with the new slides.
Charged me 900.00 to service cover. Called and asked for clarification, promised a return call. Haven't heard a word. Being a luxury home builder, I am very disappointed in their customer service. I will say the tech that came out was a great guy and very professional. Paul
Replaced my pool cover. Even though it was a blizzard and snowing they got it done. There was an issue with the cover and they stayed hours longer to fix everything so I wouldn't be without a cover overnight. Definitely went above and beyond.
I was going to write a bad review, but two great individuals helped my situation. Julie Babb and Donna (don't have a last name). They were great. It was an invoice issue that they took action and corrected. Sometimes it is better to work with the 'boots-on-the-ground' team instead of the Managers. Thanks Julie and Donna.
The techs came out within a day and patched our cover in just a few minutes. They were super nice and did a fantastic job. They explained why it was wearing where it was and how to prevent it in the future.
WE HAVE USED COVER CARE A COUPLE TIMES AND HAVE BEEN VERY HAPPY WITH THEM!! WE WILL CONTINUE TO USE THEM :)
Very professional and prompt. The repair job looks great. Will use again!
These guys are efficient, cordial and professional. They know what they are doing. Thanks
Reviews sourced from Google · showing 10 of 129 total · read all reviews on Google
Looking for pool cleaning, repairs, or weekly service rather than a builder? See the 11 pool service companies in West Valley City, UT — PoolPad ranks the two separately.
Cover Care, LLC
2070 W 2200 S, West Valley City, UT 84119
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Other builders on the West Valley City pool builders list — get at least three itemized bids.
Cover Care, LLC is listed as a Pool Builder. PoolPad ranks pool builders and pool service companies separately — the same company can appear in both.
