Crystal Falls Pool Services

Donna Califano 4 months ago

After researching pool companies to acid wash our pebble tec pool we opted with Crystal Falls. The entire process was very smooth from sales Eric to completion with Brandon. They were very responsive and the results are amazing! After the acid wash and restart our pool is crystal clear again! Brandon was very knowledgeable, reliable and really helped us out and showed care! We would highly recommend Crystal Falls!

Sharyl S 4 weeks ago

We’ve used Crystal Falls Pool service for about 5 years. We’re very happy with the service. We recently got a new pool tech Chris R. He is seriously the best pool technician we’ve ever had. He never cuts corners, he takes his time checking the chemicals sweeping the sides, cleaning the filters. Never rushed and very consistent. We really appreciate him and hope Crystal Falls keeps him on our route. 👍

Robert Joeeck a month ago

I can't say enough good things about Kevin from Crystal Falls. From the moment he arrived, his professionalism, knowledge, and genuine care for customer satisfaction stood out. In an industry where great customer service can be hard to find, Kevin was truly a breath of fresh air. He took the time to answer every question, explained everything clearly, and treated my pool as if it were his own. What impressed me most was his personality and sincerity—he genuinely cared about making sure everything was done right and that I was completely satisfied. Crystal Falls made an excellent decision hirin…

Vince a month ago

Kevin provided the best customer service I've experienced in a very long time. His professionalism, personality, and genuine care for customers were a breath of fresh air. In an industry where great customer service can be hard to find, Kevin truly stands out. He took the time to answer questions, communicate clearly, and make sure everything was handled the right way. It's obvious that he takes pride in his work and values his customers. Crystal Falls did an outstanding job hiring him. Employees like Kevin are the reason customers keep coming back and recommending a company to others. Five st…

Andy Gordon 10 months ago

We had our 30+ year old pebbletec pool redone a few years ago and, eversince, we've had Crystal Falls do weekly poolmaintenance (and more frequently when we go on vacation). We used to do it all ourselves, including cleaning DE filter. Brycen has been very reliable and terrific about keeping our pool very nice. We communicate well to make sure little and big things are taken care of. He's a professional. Others on the Crystal Fall team have helped too, especially with installing a new pentair/app-controlled pool pump and it works great. Thank you, Brycen and Crystal Falls Pools. Andy

David Tiffany in the last week

Happy with the service. They actually empty the filter and sweep the sides

Christopher Roberts in the last week

Crystal Falls is a excellent I am very satisfied with the service

Catherine menor in the last week

Joshua does a fantastic job cleaning and maintaining our pool. He was here the morning after a monsoon this week. The pool was a mess with debris floating on top and littering the bottom. When Josh left, it was sparkling clean!! We really appreciate his hard work and professionalism.

jerry long in the last week

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