Master Pools of Austin

Cmarc Cm a month ago

I recently hired them to do my Patio and was really happy with the professionalism and quality of their work. They handled all the city permits and kept me in the loop. I would definitely recommend them.

Scott Wynd 6 months ago

Mark did an incredible job designing the pool to fit perfectly in the space that we had available, and was able to make it really fit perfectly with the aesthetic of our property. And then Eddie was a massive help throughout the construction process and has been a massive help as we figure out everything we need to learn how to keep the pool running smooth. Could not recommend them more.

Russ McCurry a year ago

Absolutely an amazing experience from start to finish with Master Pools of Austin. From the design that Mark did and then the project management and oversight that Eddie provided.....simply first class. My neighbors can't even believe that it is the same pool. Thanks so much guys!!!

María Vicandi Nebreda a year ago

I'm giving one star because it's the minimum to be able to leave a review. I said I wanted something affordable and they immediately hung up on me! I've never had this happen with any other service. They're mediocre, rude, and unprofessional.

Mike D 3 years ago

I tried to get a quote from Master Pools in Oct 2021 after seeing their high rating here. Took about 3 weeks to secure a date, and I had a good consultation with a designer at my home about remodeling our pool. He said he'd get back to me with a quote in a week or two. After two weeks, I emailed him to check status but got no reply. A week after that I called Amanda (Project Assistant) to ask about my quote; she was vague other than to say the designer was swamped but that I would hear back in a week. That was my final contact with them. I give Master Pools of Austin one star for their handling of my quote process.

Michael Newman 4 years ago

Working with the Brighten Pool's team has been a dream!! They are so understanding of your needs and really partner together to design a pool that fits in your budget while not sacrificing on quality. I was always impressed on their pool building knowledge and how they are staying up to date on what is happening in the pool construction world. They really offer it all and their customer service is just the icing on the top! If you're thinking of getting a pool you should definitely consider using them.

Ben Zimmermann 5 years ago

Highly recommend Master Pools of Austin. Had some issues with communication in the beginning, but had a wonderful experience after that. The crew that built our pool was great, and very hardworking. Red is awesome. Any issues we had were addressed and resolved quickly. They use high quality materials and always kept our yard clean. If you're looking to install or remodel a pool, Master Pools is the absolute best choice!

brian timon 11 years ago

We had looked at several pool companies to create the design we were looking for in our fairly large sloping backyard. Justin from Master Pools of Austin came out and listened to exactly what we were looking for and nailed it! Their whole team was very professional and quick to resolve any questions or issues we had throughout the process. Having been a previous pool owner, we really like the very low maintenance required with our new in-floor cleaning system. We are very pleased with the end result and can't wait for warmer weather to start enjoying our new backyard paradise! I would highly recommend Master Pools of Austin.