Sundial Pools

Jason Glancy 4 weeks ago

DO NOT use Sundail Pools! We were told then that the project would take 6 to 8 weeks. They started our pool on December 8th and it is still not finished. Today is 6/26/26. They are also suppose to finish the concrete for our driveway and a garage. I have asked them to set a date for the driveway and they will not. First sign of trouble was that they did not call the power company to have the power line marked and hit our power line. I talked the power company out of fining them. They miss promised progression dates constantly. They lie when you ask questions or they do not answer questions. It…

Mark Johnson a month ago

Jimi has been an exceptional pool service professional. He is reliable, punctual, and consistently goes above and beyond to ensure our pool is always in excellent condition. His attention to detail, knowledge, and proactive approach give us complete confidence that everything is being properly maintained. What sets Jimi apart is his professionalism and communication. He takes the time to explain any issues, offers practical recommendations, and addresses concerns promptly. It’s clear that he takes great pride in his work and genuinely cares about his customers. Thanks to Jimi, our pool looks…

Justin Simms a year ago

Overall I’m giving Sundial 5 stars because of the product they delivered. If there is anything negative in this review, please refer back to the pictures so you are reminded of the outcome. First off, what we have learned in this process is there is really no good experience when putting in a pool. Even the pool company employees say “that’s how pool companies operate.” Most of our issues came from a very weak “project manager.” She would second guess the boss (Shawn), tell us one thing while doing another. She completely dropped the ball many times and was eventually let go because of that. …

Kenny B a year ago

A friend whose pool is serviced by Sundial Pools recommended them to us several months ago. Our beautiful new home has a salt water pool that needed more reliable-quality “weekly” service than we had experienced. It sure has been nice having Melissa from Sundial service us since we made the change. She is very reliable and takes pride in the work she does, and it shows. A big benefit to having the same (experienced) technician come out is they know your pool better than others and are always prepared with various needs. Melissa is doing a great job for us and I would recommend her and Sundial …

Brett Waldrop a year ago

Definitely recommend sundial pools. The way they transformed our back yard exceeded our expectations. Sundial is concerned with quality craftsmanship and customer satisfaction. Omari our service technician does a great job keeping our pool looking it's best. Highly recommend Sundial🙂👍 Brett and Amy Waldrop

Traci Hitpas in the last week

Our Seven-Month Lesson in Poor Communication We hired Sundial Pools because we were told our pool would be completed in 10–12 weeks and they had good reviews. We understood that weather and unexpected issues can happen, but we never imagined a project that would stretch to approximately seven months and still remain unfinished. The biggest issue wasn't the delays themselves—it was the complete lack of communication, accountability, project management, and follow-through. Throughout the project we constantly had to ask basic questions like, "When will someone be here?, What's the schedule? Inst…

Robert Smith 3 weeks ago

The fiberglass pool installation was even better than we had hoped. The crew was professional, on time and focused on all details. That's what I think they did a good job on, the clean-up of the site, and ensuring it was done correctly before they left. The pool is fantastic and already others have noticed and commented on it. They are definitely a dependable swimming pool contractor and I would highly recommend them to anyone who is trying to find a trustworthy swimming pool contractor.

Jon Byrd 3 weeks ago

We had been with another pool cleaning service for years. I started seeing where they were not working for our business. I found Sun Dial and my pool has never looked better.