Sweetwater Pools, Inc

Lisa Laws a month ago

I NEVER write reviews, but i feel like this needed to be shared, i am new to the neighborhood and I’ve been going to Forest North Pool quite a bit this summer, and I didn’t expect much beyond the usual routine supervision from the lifeguards—but the manager, Cristian Roscoe, completely changed that impression. For me it was how attentive he is, not just to safety but in the way that he doesn’t just sit back and watch; he actively makes sure that the pool stays organized, safe and welcoming for everyone. His staff is constantly checking the pool water, and making sure that the pool is clean and…

Leah Ward 8 months ago

Terrible drivers. I was driving with my 8 month old child about to make a right turn and they came out infront me and almost crashed into me so they can make a right turn first because I was letting someone cross the street.

Armand J 2 years ago

I have been nothing short of amazed by the service I have received from Sweetwater Pools. They care. The President, Jim, is super responsive to customer concerns and I knew I was in great hands in giving them the project to completely re-do the pool that existed on our property when we began construction. The entire team was great and Jim even came onto the property multiple times to see how everything was going. Because of that, I decided to keep Sweetwater for my weekly maintenance of the pool. SO HAPPY THAT I did. If you are reading this you have to request JAVIER. Javier is upper level ma…

Chris Spiteri 10 months ago

Absolutely awful pool management coupled with poor guards (Cypresswood neighborhood in Spring TX). A few highlights: - Isaac told me that his SUPERVISOR KIM poured Muriatic Acid in the pool and why my kids shouldn’t go in the deep end. At the time there were at least 10 patrons in the pool. I was a manager for a pool management firm and even without that experience, a simple google AI search will yield several sources from professionals explaining NOT to do that while patrons are in the pool. Violet then told me that the chlorine was off and the reason for doing it. They should have taken thei…

Janet Tran 4 years ago

We have been with Sweetwater Pools for pool cleaning and maintenance for over 7 years and we love them! They are very knowledgeable and good at what they do. They will always diagnose and provide you with the best and least costly options. This means a lot! We had other companies where they lack repair knowledge, thus they will want to replace the entire unit instead of trying to repair and replace components whenever possible. This will save you money. They are very honest and are very transparent in their quote for repairs. The customer service is excellent, especially Diane and Dan! Th…

Reid Beck 9 months ago

Great Service, and even happier with the Pebble Refinish on the pool! The whole team from install to maintenance is top notch and my go to!

Oracle Genesis a year ago

Needs to employ more respectful people.