The Pool Store & Spas aka S&S Pools

Brandy Moore a year ago

They are great to work with when you are buying the pool but couldn't give two craps about you after they have your money. The contracted installation service doesn't communicate with you and never delivers on their promise. The installation guy texted me to set a date & time for installation. I responded immediately & he never responded. I had to call the store to get a response. The installer finally called me & set a date & time & then morning of installation he cancels. I didn't hear from him for several days & I had to call the store again. He finally shows up late one evening to get the …

S Nicole 3 months ago

DO NOT BUY A POOL HERE. Not only are the people rude, they have no idea what they're doing in terms of water testing. We haven't even had our pool 5 years and it's ruined already due to a poor install by their company and being told the wrong chemicals to put in our pool. The company we use now couldn't believe it. Very disappointing.

amy gentry a year ago

An amazing experience , ordered the liner came in when said it would , was contacted by the installer for the liner , his name is Chris and I can’t say enough amazing things about his work ethic , professionalism, kindness , dedication and ability to do the job 100% right and All alone … we are so happy and pleased and recommend s s pool store and installer Chris to do the job.. thank you so much

Todd Gray 3 weeks ago

Pool liner was marked in stock an on hold for us!! .NOT!..had in writing in stock but was told had to order... Plus installer keep putting off install!!!. Very bad seller!!..DONT !! Use!!..

Angel Overholts 11 months ago

I was in search for a pool vacuum. The older woman told me that it was the last one. She had it marked for $250 and said she was gonna do me a favor and take $50 off. When I got the vacuum home to use it, I noticed that the charger cord was not coiled and packed it was in a knot, Then when I explored the rest of the vacuum I noticed it was already used at 1 point, there was still dirt in the unit, the bristles on the brush were used and frayed. I called them back right away to let them know my findings. She informed me just to use it anyway and bring it back for refund. I did explain to her I …

Aaron estep in the last week

The dark headed lady .the owner I think is amazing and explains how the water and chemicals work..the 100 year old bleach blode just talks over you. Be Littles you and ask random people in store to take her side to try to feel superior instead of communicating....owner is amazing. I'll keep going back