Blue Escapes Pool & Spa

Marla McManus a month ago

I had my equipment slab replaced and all equipment removed and then reinstalled. Replaced the salt generation system. All work was done to my complete satisfaction. The crew who replaced the slab were done in less than 2 hours and the area was left very clean. Travis did a great job in reinstalling the equipment and streamlining the plumbing as well as replacing worn seals and valves. He kept me informed of status and clearly explained the changes recommended. The estimate was within the range I expected and any additional parts were clearly explained and very reasonably priced. This work …

Levi Scott a month ago

I have had a terrible experience with this company. I called to schedule a diagnostic on Thursday May 21st, I was told they would call me Monday to schedule a day and time. The following Thursday May 28th, still no word, I called back and finally got a day scheduled the following Monday June 1st with no time frame. The technician showed unannounced, went to the backyard to “diagnose” the issue, got in his truck and left without saying anything. The following day on Tuesday morning I was charged the $89.00 diagnostic fee. Now today Wednesday June 3rd, I still have no diagnosis or haven’t heard …

Theresa Fox 5 months ago

There was a slight misunderstanding at the very beginning, but Bob, the owner, was absolutely fantastic. He addressed the issue immediately, communicated clearly, and made sure everything was handled the right way. That level of accountability and customer service really stood out to me. Because of the great experience I had, I am now getting a quote from them for a full remodel. It’s such a relief to find a pool company you can truly trust. I highly recommend Blue Escape Pools to anyone needing pool repairs or upgrades!

Samantha Onyekwere a year ago

Today I had the unpleasant and unfortunate experience with one of this companies employees not only did he call me the N-word. He also said that he was gonna shoot me in my face as well as punch me in my face. Not only am I disgusted that this is a man who is the age of a senior citizen if not almost to the age of a senior citizen you would think that he would be behave with decorum and would have self-respect for himself. Unfortunately, that was not displayed today his nefarious and nugatory statements created so much fear for my children and I would think twice before spending your hard ear…

Stuart Bergsma a year ago

These guys knew exactly what they were doing! Very professional and experienced. Zeroed in on a difficult pool leak with precision that others were not able to locate. They were NOT interested in selling work that was not necessary, which is very refreshing. Cleaned up well and restored the deck pavers in a manner that made their work undetectable. Very nice!! Well done! Fair pricing.

Judith Schultz a week ago

Crew arrived as scheduled. Scope of tile work had to be modified due to hidden damage. We were informed and approved change in estimate before work started. Work completed to our satisfaction. No hassles.