Creative Edge Pools, Inc.

BJ Toner 3 years ago

After speaking with three different pool contractors last fall, I chose Creative Edge Pools because it was a family owned & operated business and because my intuition told me, Dave was on the level with what he was telling me. Installing a Gunite pool is not an inexpensive undertaking. There are several things to consider and many could be unexpected, such as large rocks or old, septic tanks, etc. We had a very dry winter with little snow and I was slated to start the second week of April. Much to my delight, they started two weeks early! Digging went smoothly, and I was quite impressed with h…

Peter Mugford 4 months ago

Buyer Beware: Misrepresentation, Faulty Workmanship, and Removed Reviews We hired Creative Edge to build our pool and spa in Wenham, MA, and feel obligated to share our experience so others can make an informed decision. Over several months, we had detailed conversations with Creative Edge—about using WetEdge Prism Matrix as our finish. On January 27, 2025, they introduced us to WetEdge via email, stating: “We use WetEdge… we do Pebble, not Pebble Sheen,” and even sent us the official WetEdge website to review colors and upgrades. Based on this, we paid in full on June 27 for plaster and the…

Scott Gaeta 2 years ago

I recently had the pleasure of working with Creative Edge Pools on a transformative project that turned my backyard dreams into a stunning reality. From the outset, Creative Edge Pools demonstrated a commitment to excellence that truly set them apart in the world of pool design and construction. First and foremost, the quality of their work is nothing short of exceptional. Every detail, from the intricately designed pool features to the carefully chosen materials, reflects a level of craftsmanship that exceeded my highest expectations. Creative Edge Pools demonstrated an unwavering dedication…

Dmitry Fedosov 11 months ago

Update (Aug 2025): I filed consumer complaints with the MA AG Office and with the MA OCABR (HIC) about the issues below. For context only, no official determination. In my experience, anyone with similar disputes can submit an AGO and OCABR complaint at no cost, and OCABR has an arbitration with fees listed on Mass.gov. I had a deeply unsatisfactory experience with CEP. In April, I signed a contract for a pool project. As the project progressed, costs escalated due to charges and price increases I did not anticipate. While I requested a couple of upgrades, many of the price hikes were either …

Mike and Heidi 5 years ago

I would highly recommend Creative Edge for all your pool dreams! David and his daughter Kristen had a vision for our backyard that we couldn’t have imagined. Lisa was amazing with helping us pick out the finishing touches and keeping things moving. Finally, Heather was always ready to help us out on questions. The whole family really cares about the end result. We are enjoying our back yard oasis and have received nothing but amazing compliments. They continue to help us out on the service side and are very responsive. Thank you, Brabant’s!

John Dixon 10 months ago

We recently hired Creative Edge Pools to remove our inground pool, having found the company through a Google search. The construction coordinator, Heather, gave us an estimate by the end of the day we called and set up an appointment for a site visit with Dave, the owner, within a short period of time thereafter. On the day of removal, Dave and Sean showed up on time and had the pool and surrounding deck, fence, and equipment removed in half a day. They hauled all of the pool equipment away and filled the hole with clean fill topped with loam. We were very pleased with the results. Both D…

Melissa Viscovich a year ago

I am currently working with Creative Edge Pools and have found them great to work with. They were recommended to me from a friend who loves their pool and also had a great experience with them. I could tell from the start that CEP takes pride in their work and want the customer to be happy and comfortable. They went above and beyond in working with the town to try to make sure that I got the pool design that I preferred. They have happily answered so many questions about materials, design options, pricing, etc. They spent time sketching everything out with me and even went to a supply store wi…