Pool Service Company · Austin, Texas 78757
McTarga Pools Leak Detection Austin, Texas - Pool Repairs & Remodeling Services is a pool service company in Austin, Texas.
Google reviewers rate it 4.8 out of 5 across 39 reviews.
This listing has not been claimed by the business. Profile details come from McTarga Pools Leak Detection Austin, Texas - Pool Repairs & Remodeling Services’ public Google Business Profile.
McTarga Pools Leak Detection Austin, Texas - Pool Repairs & Remodeling Services
2703 Greenlawn Parkway
Austin, TX 78757
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 3:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
The experience with this company was amazing. Very responsive, transparent on their prices, the guy who came out to troubleshoot my pool was very thorough, great at communicating, and seem to really care about getting to the root cause of my concerns for why my pool dropped so fast. I would 100% recommend them, amazing customer service, great quality of work.
McTarga Pools was the third company to try and address our pool leak(s). Michael inspected our pool and pool equipment. He ascertained the probable leak. His crew repaired the leak. Our pool is functioning without the water loss. Both Michael and Becky were readily available for our pool needs.
Michael and his team were fantastic! Our pool is working much better. The best part about working with McTarga is their effort and integrity. I trusted them and they came through.
Great service and very knowlegable. Excellent communication to root cause and fix our issue.
Michael and his team were wonderful to work with! Our main drain pool leak was not an easy find but they triple checked before starting cutting and repairing. We appreciated their dedication to minimal cuts and making things run smoothly again!
What a great team from McTarga pools! Mike and Becky were very responsive and got us scheduled right away. Mike came to our home and spent a few hours ( and multiple tools/equipment ) to painstakingly locate the leak. He gave us a clear plan of what needed to happen, the cost, and the timeline. His team came to do the repairs a few days later and got the job done efficiently and the replacement work looks great. Mike is not only very professional but clearly a good guy.Great people to work with. Highly recommend!!
Michael truly jumped at the chance to get our pool leak identified and proposed a solution. The work started on time and I was updated very well along the way, not being onsite when work began and was underway. He was also able to pivot the work when some additional issues were discovered such as a potential issue with our original bottom-fed drain. However a couple of things that followed let us to rate our overall experience as semi-poor: - Since we were not in town when the work was done, we expected a 'like for like' repair meaning the surfaces would match, etc. But there was a white 'open heart surgery' looking scar, 9in wide almost end-to-end the length of our pool over 20ft long in white repair material versus the blue-green pool finish. I discussed tile matching in heavy detail which he needed to find and replace and he did an amazing job matching 7+ yr old tile so I expected to have the rest of the work match, too. On me to get 100% agreement there but also 100% on him to be thorough enough to preview that match, too. - About a month after the repair we experienced dramatic loss of water whenever there was heavy rain. He did come out once and was not able to ID the issue. He committed to having his team come by to look into additional areas but never showed. - I have tried three times to reach him since this last commitment. I fully expect to pay for time and materials if something new was found. No returned calls. I have adjusted lots of expectations with contractors since becoming a homeowner and because Michael was so amazing at first I fully expected the same ongoing level of service; I was left disappointed. I do not know how or if to recommend Michael since there was such a wide swing in service levels.
I found Mctarga via a google search! And I am so glad that I did. Michael is an absolute expert, our pool was two years old and leaking with a broken skimmer box. He identified the problem, came up with a solution and within 48 hours his workers fixed the problem. Our pool is working perfectly and we can finally enjoy it. I would give this company 10 stars if I could! Thank you!!
Reviews sourced from Google · Showing 8 of 39 total
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