Outdoor Living Pool & Patio

Josh Gunderson 5 months ago

Outdoor Living Pool and Patio built our pool, and overall we had a great experience with the entire team. Clint Bandfield did an outstanding job with the design and was incredibly helpful throughout the process. His communication was excellent, and what really stood out was his hands-on approach. Even though he was the salesman, he came out to our house multiple times during construction. At one point, he even grabbed a shovel to help locate a buried valve. That level of involvement is rare, and I truly appreciate his dedication and customer care. Tanner was also extremely responsive through …

Doug McCain 6 months ago

We recently completed a backyard project with Outdoor Living Pool & Patio, and overall, we are very pleased with the results. The quality of work and design is excellent—the pool, stonework, artificial turf, and landscaping are both beautiful and functional. The finished space truly reflects the vision we had for our backyard. However, the project management left room for improvement. Communication throughout the process was inconsistent—both between us and the project managers and internally between the managers and subcontractors. There were instances of inattentiveness to detail, which led …

Mike Petroff a month ago

I would not recommend this company to anyone. This spring our pump started freezing up. We do have the platinum warranty on all pool equipment. They sent a tech out, that was over 2 and half months. He said it was either the fan or capacitor, even the fan is working fine. Nothing has been done. We have called and tried to get a response nothing, we tried emailing nothing. I think this is very unprofessional and would not recommend their services.

Carlos Sanchez 4 weeks ago

Very engaging during pre construction, but once they break ground the nightmare begins. Complete failing score on communication, scheduling, and follow-up during the construction phase, but also less than a year later on warranty covered items. Tried many, many times calling, texting, messaging on their job board and no response from anyone. No timeline of when and if someone will come address the warranty issues. Good luck if you’re having Outdoor Living do your project. Update: even after their initial response, which seems to be a generic response, to my review, I have yet to get anyone fr…

Teresa Anaya a year ago

2 yrs later and everything is good. We really enjoy the pool, spa and patio. 1yr later and pool is good. Excellent work by Outdoor Pool & Patio! Experienced, honest and delivered a beautiful pool and patio! Update: 3 months later and pool is great, they did good work. We are loving this pool and spa!

Taylor and Kyle Gromann in the last week

Discouraged that I have to (for the first time ever) write this review. We do not recommend Outdoor Living Pool and Patio. They completed our pool build and patio extension in early summer 2025. Like with any project, there were hiccups, but overall, we were happy with how quickly it was completed & most of the quality of work. Upon our final walk-through, we pointed out to our project manager and designer that the pool plaster was incredibly splotchy. They both acknowledged that it did not look correct, but encouraged us to wait as sometimes it needs time to cure. Fast forward more than a y…

Kim M 2 weeks ago

**DO NOT USE THIS COMPANY** We contracted them to do a complete pool renovation which they completed in late June of 2025. Ryan was our contact and supervision was definitely lacking during the project. When we pointed that out to Ryan, he simply stated that he couldn’t tell the crew what to do, that they knew what they were doing, and they’d get mad if he did. Be aware of additional charges at the final payment without prior authorization. We were shocked to receive a final charge of $633 for “hollow fills” for our small pool. By August of 2025 we notified them that there were lots of g…

Kelli Louden 3 months ago

Pool is beautiful but “finishing” was not completed. We are missing caps, brick has settled and we’ve been in contact and follow up is terrible.