Blue Water Pools Of Grand Rapids, Inc,

Julie J 9 months ago

For the price, it wasn't up to our expectations, seeing other reviews along with pictures, plus mistakes were made, & having to have them come out to fix it, to which is good. Just shouldn't have had those issues to begin with. EDIT/UPDATE 10/21/25 I did get a response from the Bluewater team in regards to my review. They have tried to resolve the issues we had. I will say that they do come back to correct the issues. For example the heater to the pool stopped working, but the maintenance man came out and resolved that issue. Another crew came out to see about the concrete that was broken a…

Shelby Mendes 2 years ago

It took some time to get our pool to look this beautiful, and we didn’t realize it was a filter issue for the longest time. Blue Water helped us get our pool to the most beautiful standards, even through my frustration filled words. It’s much appreciated, and it feels so nice to have our backyard be paradise again! Thank you Blue Water 💙☀️🩵

Caryn Stetson 2 years ago

Blue Water is one of the better and priciest options in town. They installed our pool in Spring 2021. Mostly because of Covid, the process was painfully slow but once we finally got started, the project manager, Mike W., was awesome and made the build easy to understand and fun. Overall, we love our pool. It's beautiful and the team is professional and easy to work with. Highly recommended! Edit: When we had a minor issue, Blue Water worked with us to remedy it and we couldn't be more satisfied. 5 star experience!

Rod Lemos 5 months ago

It was a pleasure working with Blue Water Pools of Grand Rapids I’m Rod Lemos owner and operator of TLC Concrete and Landscape LLC.

Lisa Voss 2 years ago

Absolutely amazing team! I have never owned a pool and they always take the extra time to answer all my questions and get back to me right away. Whenever we have an issue or concern, they are very quick to respond and address everything. I highly recommend Blue Water Pools! They treat you like a friend or family rather than a customer.

Hannah Flynn Romzek a week ago

DO NOT USE THIS COMPANY! They charge above average prices for a sub-par product, do not stand by their work and have horrible customer service. I have tried to be patient and understanding through 4 years of issues, but at this point it feels irresponsible to not let others know about this organization’s workmanship and lack of values. Our pool was installed in 2022. They started digging in February and tore out the electrical lines for our septic field, despite us providing property maps with major landmarks. Luckily I was home at the time and ran out asking them to stop when I saw electri…

Christopher Jones 7 months ago

Dan was amazing. Great communication from the start to the finish. Very happy with the service.