Polynesian Pool & Spa

Scott Groleau 2 months ago

Jim and team did a great job of installing and helping us maintain our pool and hot tub. With such a large project, not everything is always perfect, however, whenever there was an issue, they resolved it quickly and courteously. I would recommend them for future work and plan on eventually getting a sauna from them.

MariJane Rubenstahl 2 months ago

Had a wonderful experience purchasing a salt water hot tub. The staff was incredibly knowledgeable about the options (not pushy at all, just helpful) delivery was smooth and seamless, the follow-ups to ensure everything is running smoothly much appreciated. I very highly recommend Polynesian Pool and Spa for anyone considering a hot tub purchase!!

Emilee Schultz 2 months ago

When we decided to have our in ground pool liner and heat and salt water updated last summer we went with Polynesian Pool. They are the company that has serviced this pool even before we lived here. We are happy with their service. Would recommend to those in the area!

Jeramee Gilman a year ago

Ed was fantastic and so smart of his products. He was not pushy or anything, he was like shopping with a friend. He gave his honest opinions and helped me get into the perfect spa. Ed was also very patient as I had my young kids to keep entertained and he kept assuring me that they were fine! I said I don’t want them to get a unit dirty or anything and he said there’s nothing here they can hurt or we can’t clean. That meant a lot to my wife and I.

Zachary Wilcox 5 months ago

I am shocked that a business that has been around for 54 years still handles business like this. This was supposed to take a few months and be done June 21st but ended up getting pushed out until September. We were told on 3 separate occasions that the 21st was the date because they started the demo months prior. The pool was unusable the entire summer. The liner is still wrinkly even after they "fixed" it and this is on a large $80K+ project. We aren't happy and will need additional adjustments on the pool. I would go another direction with any other company in Grand Rapids if you expect tim…

connie teesdale a month ago

We had service this morning on our hot tub and all went great! Wonderful service!

glen mann a month ago

Been buying supplies from these folks for several years to keep my in ground salt water pool in top shape. Highly recommend buying local.

Julie Wheelock 2 months ago

My pool has never been this clean with having Fox Pools open and close it! Thank you for your excellent service!

Jim Alles 2 months ago

Service arrived on time and did an exceptional job. Fixed my leak and made sure everything was running correctly.

Kathryn Geddert 2 months ago

The two guys who came out to open my pool were fantastic! They seemed very knowledgeable, courteous, and helpful with any questions I had :-)